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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ja McCoy

May 1, 2023

5  out of  5 rating by Ja McCoy
"I've Been With Dave + His Team For About 5 Years And They Are Amazing. Extremely Helpful And Very Pleasant."

Amber

April 26, 2023

5  out of  5 rating by Amber
"I'm a returning State Farm customer. David's office gave me a better quote than my original agent could. They did not try to push me into a decision, were very patient as I was planning a month ahead, and they didn't try to sell me on every policy they can offer. Prompt email responses, and clearly answered every question I had. A pleasure to work with!"

Carol Hughes

March 27, 2023

5  out of  5 rating by Carol Hughes
"Great job very helpful and everything went smoothly feels great to be covered"

Jackson Bert

March 25, 2023

5  out of  5 rating by Jackson Bert
"I have had my last 6 vehicles insured through David Smith’s State Farm agency and I have always felt very well taken care of , very well informed and have come to expect only the best from his agency. I would absolutely recommend anyone to call and speak with he or anyone of his Team and you will see right away that not only is he professional, he is also a very caring individual."

Sara Haarman

March 22, 2023

5  out of  5 rating by Sara Haarman
"David and his team are absolutely fantastic! The several times I have needed help they all have been right there to take on any problem or question I have. It is so refreshing to be able to make a call and talk with someone who is knowledgeable and helpful all in one."

Alisha Benavides

March 3, 2023

5  out of  5 rating by Alisha Benavides
"Jake was so helpful when I was moving states and needed to switch my policies. He was great at communicating with me and went above and beyond to help me!"

D B

February 22, 2023

5  out of  5 rating by D B
"I was able to work for Dave while I was going to College for a short stint. The time with him and his team was great. He offered me a flexible schedule while putting up with a college kid that didn't have skills put together to help his agency. I am now a business owner and looking back at his patients with me has been something that I have been able to learn from and use as I hire and train my employees. He is a family man and only wants what is best for his team and clients! I can not thank him enough for the time he allowed me to flounder around his office and point me in directions to learn!"

Ryan

February 15, 2023

5  out of  5 rating by Ryan
"I got a quote in minutes from Jake. He's been super helpful with fast response!"

Evan Richter

February 6, 2023

5  out of  5 rating by Evan Richter
"They have always taken great care of me."

michael mental

February 3, 2023

5  out of  5 rating by michael mental
"Called them at 4:55pm to add a Truck we were buying and they helped us add it with no problem. They are great folks."

Trindle Jones

January 26, 2023

5  out of  5 rating by Trindle Jones
"For me, they're the least expensive. Never have had trouble getting ahold of them on the phone."

Angela Graham

October 26, 2022

5  out of  5 rating by Angela Graham
"I've been with Dave Smith state farm for 4+ years. Jennifer, Keith. Bella and the other reps are all awesome. I have never had a better experience. The rates are great, They are always nice, compassionate,Understanding, and willing to help. I appreciate them so much. Definitely a great branch to work with!"
Profile photo of Rodney Davis

Rodney Davis

October 5, 2022

5  out of  5 rating by Rodney Davis
"State Farm is the Best insurance company I had yet great people awesome service. I will keep doing business with them in the future."

NIC SYBESMA

October 4, 2022

5  out of  5 rating by NIC SYBESMA
"There REALLY IS a Jake from State Farm! I recently requested a quote on my car and rental policies and promptly received a quote, from "Jake" at State Farm. After chuckling to myself I called and discovered Jake DOES work for this agency! Not only did he answer all my questions, he provided me rates that were extremely competitive. I can now say beyond a shadow of a doubt, Jake from State Farm did me right! He gave me the Patrick rate. Thanks Jake from State Farm!"

Eric Kukulski

August 23, 2022

5  out of  5 rating by Eric Kukulski
"Great group of people and they have a Jake!!! But someone has to tell Dave to wipe the bird poo off the back of his truck! Oh my bad, it's a msu sticker!!! 😋"

Redline Racer

August 14, 2022

5  out of  5 rating by Redline Racer
"They treat you like family"

Geoff Leverenz

August 13, 2022

5  out of  5 rating by Geoff Leverenz
"Best insurance agent I've ever had, he has been through ups and downs with us and Had always been amazing truely only ever concerned about our well being, If I was able to continue getting Coverage with him I would and or will in the future."

Michelle Sarbu

August 3, 2022

5  out of  5 rating by Michelle Sarbu
"We’ve been with State Farm for a while now and we love it. They gave us a good deal and their costumer service is the best ! Jake and David are always so nice, quick and helpful with anything we need. 100% recommend them and State Farm to anyone!"

Bobbie Farris

March 29, 2022

5  out of  5 rating by Bobbie Farris
"I always like him his office is less then 3 miles. And great survice."

Rachel Roberts

March 21, 2022

5  out of  5 rating by Rachel Roberts
"Very thankful to have a nice group of people so close by to provide great customer service. They are very helpful! We have appreciated the fact that David remembers who we are and is genuine in caring about his customers and their lives!!"

Rebecca Lorentz

November 17, 2021

1  out of  5 rating by Rebecca Lorentz
"I recently changed insurance after three years with Dave Smith. I never missed a payment or even filed a claim. After purchasing my first home, I switched my renters policy to a homeowners policy despite receiving a lower quote elsewhere. Staying with Dave’s office was a nightmare. My roof was in need of repair and I was given notice that my insurance policy would be dropped unless it was repaired. This was no big surprise, as I knew my roof needed repair, but the way it was handled was very dissatisfying. Not once did I receive a call from Dave during this process. After being a loyal customer for years, I would have expected at least a call from Dave. They issued me a refund before they ever contacted me that I would be dropped, which tells me they had no interest in keeping my business. The person in his office first told me they would work with me on replacing some shingles, but called back just a few hours later to tell me they expected a full roof replacement in an unreasonable amount of time. For such a costly repair, I refused to be rushed into selecting a company that could do it quickly without first vetting them. Luckily I now have the roof replaced and an insurance company with better customer service skills."

Lee Frisbie (Leeman)

September 4, 2021

5  out of  5 rating by Lee Frisbie (Leeman)
"Best over the phone service I was in a hurry like most and was on my way in no time thank you state farm"

Mark Ansel

July 15, 2021

5  out of  5 rating by Mark Ansel
"My experience with this agency has been quite positive. They have handled my calls and inquiries quickly, knowledgeably, and efficiently. But what has impressed me most has been how Bella Lerma, a friendly Service Specialist at this agency, processed immediately an emergency that I faced. She did what needed to be done in a matter of only a few minutes, which told me that my issue as the customer was important to her. She put the customer first. As an employer, Bella is the kind of person you want for excellent customer service."

Lisa Dunkelberger

June 3, 2021

5  out of  5 rating by Lisa Dunkelberger
"David is very knowledgeable, helpful, and genuinely cares about his customers. He goes above and beyond to ensure all needs are met, questions are answered, and his compassionate personality shines through."

Angel Startt

May 19, 2021

5  out of  5 rating by Angel Startt
"I had an issue with the body shop that Repaired my car the emblems were moldy and they never got back to me. so I called over to the office Keith pulled my claim sent me a copy in which I was able to call the body shop back and tell them and I already got the report and that they are under warranty and they will be fixed. Because of Keith’s quick response the body shop called me back immediately and will be ordering the parts and setting up an appointment for me to go in and have my car properly repaired, Keith and Bella are both awesome clearly care about their customers and I would recommend David Smith State Farm on Kraft Lake Drive to everybody💯 Great rates and awesome service ❤️"