State Farm® Insurance Agent David Smith

"I'm a returning State Farm customer. David's office gave me a better quote than my original agent could. They did not try to push me into a decision, were very patient as I was planning a month ahead, and they didn't try to sell me on every policy they can offer. Prompt email responses, and clearly answered every question I had. A pleasure to work with!"

"I have had my last 6 vehicles insured through David Smith’s State Farm agency and I have always felt very well taken care of , very well informed and have come to expect only the best from his agency. I would absolutely recommend anyone to call and speak with he or anyone of his Team and you will see right away that not only is he professional, he is also a very caring individual."

"David and his team are absolutely fantastic! The several times I have needed help they all have been right there to take on any problem or question I have. It is so refreshing to be able to make a call and talk with someone who is knowledgeable and helpful all in one."

"I was able to work for Dave while I was going to College for a short stint. The time with him and his team was great. He offered me a flexible schedule while putting up with a college kid that didn't have skills put together to help his agency. I am now a business owner and looking back at his patients with me has been something that I have been able to learn from and use as I hire and train my employees. He is a family man and only wants what is best for his team and clients! I can not thank him enough for the time he allowed me to flounder around his office and point me in directions to learn!"

"I've been with Dave Smith state farm for 4+ years. Jennifer, Keith. Bella and the other reps are all awesome. I have never had a better experience. The rates are great, They are always nice, compassionate,Understanding, and willing to help. I appreciate them so much. Definitely a great branch to work with!"

"There REALLY IS a Jake from State Farm! I recently requested a quote on my car and rental policies and promptly received a quote, from "Jake" at State Farm. After chuckling to myself I called and discovered Jake DOES work for this agency! Not only did he answer all my questions, he provided me rates that were extremely competitive. I can now say beyond a shadow of a doubt, Jake from State Farm did me right! He gave me the Patrick rate. Thanks Jake from State Farm!"

"I recently changed insurance after three years with Dave Smith. I never missed a payment or even filed a claim. After purchasing my first home, I switched my renters policy to a homeowners policy despite receiving a lower quote elsewhere. Staying with Dave’s office was a nightmare. My roof was in need of repair and I was given notice that my insurance policy would be dropped unless it was repaired. This was no big surprise, as I knew my roof needed repair, but the way it was handled was very dissatisfying. Not once did I receive a call from Dave during this process. After being a loyal customer for years, I would have expected at least a call from Dave. They issued me a refund before they ever contacted me that I would be dropped, which tells me they had no interest in keeping my business. The person in his office first told me they would work with me on replacing some shingles, but called back just a few hours later to tell me they expected a full roof replacement in an unreasonable amount of time. For such a costly repair, I refused to be rushed into selecting a company that could do it quickly without first vetting them. Luckily I now have the roof replaced and an insurance company with better customer service skills."

"My experience with this agency has been quite positive. They have handled my calls and inquiries quickly, knowledgeably, and efficiently. But what has impressed me most has been how Bella Lerma, a friendly Service Specialist at this agency, processed immediately an emergency that I faced. She did what needed to be done in a matter of only a few minutes, which told me that my issue as the customer was important to her. She put the customer first. As an employer, Bella is the kind of person you want for excellent customer service."

"I had an issue with the body shop that Repaired my car the emblems were moldy and they never got back to me. so I called over to the office Keith pulled my claim sent me a copy in which I was able to call the body shop back and tell them and I already got the report and that they are under warranty and they will be fixed. Because of Keith’s quick response the body shop called me back immediately and will be ordering the parts and setting up an appointment for me to go in and have my car properly repaired, Keith and Bella are both awesome clearly care about their customers and I would recommend David Smith State Farm on Kraft Lake Drive to everybody💯 Great rates and awesome service ❤️"